Last Updated: 03/04/2025
1. Introduction
Welcome to Urban Flux (“Company,” “we,” “our,” “us”). We respect your privacy and are committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect different types of information to improve our services, including:
A. Personal Information
When you book a studio session, contact us, or sign up for updates, we may collect:
- Name
- Email address
- Phone number
- Billing and payment details
- Business or personal website (if provided)
B. Non-Personal Information
We automatically collect certain data when you visit our website, including:
- IP address
- Browser type and version
- Pages you visit and time spent on them
- Referral source (how you found our website)
We may also collect information through cookies and other tracking technologies to improve your experience.
3. How We Use Your Information
We use your data for:
- Booking and managing studio sessions
- Processing payments securely
- Providing customer support
- Sending important service updates
- Improving website functionality and user experience
- Marketing and promotional purposes (with your consent)
4. How We Share Your Information
We do not sell or trade your personal information. However, we may share it with:
- Service providers (e.g., payment processors, email platforms) to facilitate our services
- Legal authorities if required by law
- Business partners (only when necessary for collaboration, with your consent)
5. How We Protect Your Data
We use industry-standard security measures to safeguard your information, including:
- Encrypted transactions for payments
- Secure data storage
- Limited access to personal data (only authorized staff)
Despite these efforts, no online transmission is 100% secure. Please take precautions when sharing sensitive information online.
6. Your Rights & Choices
You have the right to:
- Access the personal data we hold about you
- Request corrections if your information is incorrect
- Request deletion of your personal data (subject to legal requirements)
- Opt-out of marketing emails by clicking “unsubscribe” in emails
For any requests, contact us at [Insert Contact Email].
7. Third-Party Links & Services
Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to read their policies before sharing any personal data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: karl@urbanflux.co.uk
📍 Address: Crown Nail Works, Commercial Rd, Wolverhampton WV1 3QS
📞 Phone: 07859240111